BASIC SOCIAL ETIQUETTE'S:
12:39
BASIC SOCIAL ETIQUETTE:
Another area which helps us to define and
shape your personality is Social Etiquettes. Oxford dictionary defines it as
‘the customary code of polite behaviour in society or among members of a
particular profession or group.’
Etiquette when defined most simply means respect, good manners, and good
behaviour we project in our social settings be it office, friends or family. It
is not just each of these things, but it is all of these things rolled into
one. For the purposes of this unit, we will focus on two major areas of
business etiquette: Work and telephone.
Work /Office Etiquette
These days office is the place where we
spent more waking hours of a day as compared to our home .Office environment
and office people have become a vital part of our life and shape our success in
life. It has become imperative to treat our office people and office
environment a notch better than family. The following principles given by Myrna
Hoover in her work Using Proper Etiquette can be utilized by office employees
to show proper etiquette; they include all aspects of the work
environment.
1. Be
timely: To be punctual at work and meetings is an important attribute of
one’s personality. It shows that you value other’s time. Also one should
complete work assignments on time.
2. Be
polite: pleasant, and courteous. Treat others the way you want to be
treated.
3.
Learn office politics: One should understand the
story of office and role played by different employees. Utilize effective
listening skills to discover appropriate office behaviour. Pay attention to the
way things are done.
4. Understand the four unwritten rules of
business:
·
The Boss is the Boss: right or
wrong, the boss always has the last word.
·
Keep the boss informed. Good or
bad, you don’t want the boss to
listen information mentioned from
an inappropriate source.
·
Never go over the boss’ head
without telling him or her first.
·
Make your boss look good.
Promotion and opportunities arise when you help the organization reach its
goals.
5. Adopt a can-do attitude. This highlights
the positivity of your personality. Those who accept challenges as opportunity
can display creativity and become valuable.
6. Be flexible. Not necessary that
everything that happens in the office is liked and accepted by you .Sometimes
you can have a difference of opinion about a change but at that time should
have flexibility. By remaining flexible and implementing change, you gain a
reputation as a cooperative employee.
7. Give credit to everyone who made a
contribution to a project or event. In this way you earn good reputation and at
the same time you will also enjoy credit by others.
8.
Do not differentiate people by position or standing in a company.
0 comments