Effective training or development depends on knowing what is required - for the individual, the department and the organisation as a whole.  With limited budgets and the need for cost-effective solutions, all organisations need to ensure that the resources invested in training are targeted at areas where training and development is needed and a positive return on the investment is guaranteed.

Definition  -

A training need is a shortage of skills or abilities, which could be reduced or eliminated by means of training and development.  Training needs hinder employees in the fulfilment of their job responsibilities or prevent an organisation from achieving its objectives.  They may be caused by a lack of skills, knowledge or understanding, or arise from a change in the workplace.

Training needs analysis identifies training needs at employee, departmental or organisational level in order to help the organisation to perform effectively.  The aim of training needs analysis is to ensure that training addresses existing problems, is tailored to organisational objectives, and is delivered in an effective and cost-efficient manner.

Training needs analysis involves -

• Monitoring current performance using techniques such as observation, interviews and questionnaires

• Anticipating future shortfalls or problems

• Identifying the type and level of training required and analyzing how this can best be provided.